Buy Aera – Reversible Black Satin Silk Face Mask – Reusable Protective Cover Sealed

Should there be an issue with your order please get in touch with PneumaSpace by clicking here.Our team members will try assisting you as early as possible (Typically within 2 working hours).

Defective or wrong item sent: Should your purchase be found to be faulty or wrong, PneumaSpace will provide you with a replacement or a refund. Please provide clear supporting documentation as to what the issue is when contacting our team.

*Depending on the purchase value of the item, a return may be required. If so, this will be communicated to you by our team members.

Change of mind: If for any reason you changed your mind and do not require the item originally purchased, it can be returned back for a full refund. In this case, any returning fees for freight are a sole responsibility of the buyer. Item must be sent back in original condition without any signs of use and with all-related accessories that were included in the package.

*If you are unsure for any of the processes above, kindly contact our team members for further assistance.

Handling time: All orders will be sent within one working day from purchase date. Due to the fast paced handling, if there’s a mistake with your shipping address let our team members know as soon as possible. We’ll attempt correcting this for you manually

Freight carriers:Items are sent via Australia Post. In rare cases Sendle may be chosen.

Delivery estimates: Standard Parcels will typically take anywhere from 2-4 working days to be delivered while the Express option may require 1-3 working days. For smaller items which are posted as letters, add another +2-3 working days to either estimate above.*Estimates are not exact and are updated frequently by Australia Post. For further information on this, please visit their official site.

International shipping: Due to the increased international cost from Australia to the rest of the world, international shipping is not a viable option.

Please refer to store when choosing a payment option at checkout page. Generally, Paypal, Visa and afterpay is accepted.